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The Importance Of Emotional Intelligence In The Workplace



emotional intelligence

There are five key elements of emotional intelligence: self-awareness, self-regulation, motivation, empathy and social skills. Awareness and practice of each element combined will make our daily lives in and out of the workplace much more enjoyable. We go through many emotions throughout our day. Being mindful of these emotions and turning the negative ones positive will keep us motivated. We do our best work and is most approachable and enjoyable when we are comfortable.


The first element of emotional intelligence is self-awareness. This is the ability to recognize and understand both the positive and negative feelings you encounter. Being able to recognize your emotions will allow you to analyze how you feel in certain situations and later allow you to control those emotions in certain situations. This is especially important in negative situations when hot emotions will cause you to make rushed decisions and say things you do not fully mean and cannot take back.

You go through many emotions on a day to day basis. Take a regular work day for example. You wake up feeling like you are ready for the day or ready to go back to sleep. This can be the determining factor of how you may feel the rest of the day. For the next couple of days, notice how you feel when you first wake up in the morning for work. Are you excited to see what challenges you will resolve today or are you dreading the thought of stepping into the office? If you are excited, congratulations! This means that you are enjoying your work and feel a sense of pride about what you are doing. If you are dreading going to work, pause for a second. Why are you not looking forward to your day? Is it because of your coworkers? Managers? Or is it because you do not enjoy the work you are doing? Evaluate why you are not looking forward to your work day. Figure out if it is something you can change, how you can change the situation, and go from here.


After being self-aware of your emotions, you can begin self-regulating them. Self-regulation of your emotions is the ability to control the emotions, especially in high-stress situations. This will help with lashing out impulsively when in stressful situations.

An example that ties in with self-awareness at work is how you respond to certain people. Are you responding to certain people in a more negative way than others? This is an important thing to recognize. The person you are responding to negatively is picking up your negative energy much faster than you are recognizing it yourself. Take a moment to notice when you feel more worked up when talking to a specific person. Figure out why that is the case. It may be something they said once that is stuck in the back of your brain. Figure out what it is and determine if it is worth holding a grudge. In most cases, nothing is worth holding a grudge. The only person it is affecting is yourself. After you have determined why you speak to this person in a negative way, let yourself know it is not worth having tense at work and let it go. You are with your coworkers more than you are with your friends so why not be happy when you are at work.



There will always be days when we feel unmotivated to crawl out of bed let alone do anything productive. Sometimes the lack of motivation comes from something as simple as lack of sleep or as complicated as lack of passion. Go to bed earlier! More sleep cannot hurt. Lack of passion can be fixed. Often time, many life elements plays a role into whether we can change what we are doing out of necessity into doing what we want to do out of passion. Being self-aware of why we are lacking the motivation is the first step in getting motivated, however, we do not always have to do it alone.

We interact with many different people in our daily lives – family, close friends, coworkers, random person on the same train as us every day. Every one of those people could use a boost of motivation from time to time. In the workplace, whether you are a manager or team member, it is undoubtedly recognizable when someone is lacking the motivation. They are your work family. You see your coworkers more than you see your actual family so a shift in behavior or attitude is easy to pick up. When you notice these shifts, if it is a negative shift, consider what might be the cause. If it is something work related? How can you support or work with them to help? As a manager, are you listening to your team? Is someone feeling burnt out? Is there something in the business process that can be improved? Improving all of these things will improve the morale of your team and motivate them produce more high quality products.



The other elements that we have discussed so far were about recognizing and understanding our own emotions. Empathy is different. Empathy is being able to recognize and understand the emotions of others. It is often time easier to recognize the emotions of someone else, especially if it is a negative emotions. You just have to pay attention. This ties in with self-regulation when we talked about others being able to pick up on the energy we give them. Although it is easy to pick up the emotions of others, it is important to consider why they are feeling that way.

When others are feeling positively, it is something to enjoy. If they are feeling extra enthusiastic or high in energy, maybe something exciting is going on in their lives. Maybe they’re about to go on a dream trip and is looking forward to it. Feeling the positive emotions of another person will feed our emotions positively. Ask that person what is making them so excited today. You might have just discovered something fun to talk and bond about.

Now for the not so fun emotions. Negative emotions are more difficult to control. We feel our blood boiling, the looks in our eyes changes and our body language may become aggressive. Most people will stay far away from people they see are showing signs of negative emotions. Why? Simple. Because we ourselves do not like to feel negatively and do not want others negative emotions rubbing off on us. However, stop and consider how you feel when you are upset. At first you may not want to be disturbed by anyone but you should know that holding in negative feelings for a long time is not healthy for yourself or anyone around you. Sometimes, people just needs one caring person to take them aside and ask if they are okay.

The answer could be simple. They may have just had a bad start to their day. Spilled coffee for example. Other times, they may be going through a difficult situation in their personal lives that is spilling into how they feel at work. These situations are more difficult to help with but knowing that will allow you to be more empathetic when they respond harshly to a question you ask or seem spaced out.

The situations we have just talked about were seeing a higher level of energy – positive or negative – different than their everyday level. Another thing to consider is culture or personality traits. Someone’s culture is a big factor in how they preserve a situations and how they will handle it. Personality traits such as introverts vs extroverts will also react differently to the same situation. Do a quick search for personality tests online and see what you are. Most people are close to the middle. Someone who is introverted, may preserve an extroverted reaction as extreme. Understanding and educating ourselves about our personality traits and what others are will help the us understand how to react in certain situations and with certain people so that everyone feels comfortable.

Social Skills

Understanding all of the above elements, recognizing when we feel certain ways, controlling those emotions in negative situations, motivating ourselves and others to be in a positive mind set and understanding the emotions of those around us, will improve our social skills. Another way of improving our social skills is being able to read the situation, social cues and body language. But keep in mind, body language and cues could mean different things in different cultures. Take eye contact for exam. In one culture, strong eye contact shows confidence and respect while in another culture, it is seen as trying to intimidate.

I take too many pictures. A month without any kind of adventure makes me antsy. The water is my home.


Why Amazon’s Second HQ Should Choose Nashville



Amazon's Second HQ

Nashville is amongst 20 cities being considered for Amazon’s second headquarters site. The “Country Music Capital of the World” hopes to boost their state’s job market with the new Amazon Headquarters. Amazon’s second HQ expects to invest more than $5 billion to build the 8-million-square-foot facility and promises to create as many as 50,000 high-paying jobs over the next 15 years. Before any decisions are made, the company created specific requirements to be met for each city. Some of the requirements include a metropolitan area with over a million people, a time distance of 45 minutes from an international airport, direct access to public transportation, and to be able to expand 8 million square feet in the next decade.

The Unemployment rate is on the rise in Nashville. City officials have their sights set on the on the jobs that Amazon’s Second HQ will provide for 50,000 residents. “It is going to increase the size of the economy,” University of Tennessee Economist Bill Fox stated, “It is going to bring in a really highly skilled labor force that is not already there, a lot of community leaders. To have somebody with the worldwide vision of Amazon look at Nashville and say, ‘This is the place we want to be’ is really good for the brand.”

The aspect of new jobs may not be enough for some to welcome the online retailer with open arms. Residents of Nashville fear the new site would affect the housing market for low income families  in the process. “If you look at the size of Nashville, a headquarters like this bringing tens of thousands of jobs, it’s going to radically affect what the housing landscape looks like,” said Javier Vivas,’s director of economic research. Amazon’s decision creates an atmosphere for the conservation of gentrification not only for Nashville, but the other 19 cities in the running. “We have a housing crisis now and all this would do is throw gasoline on the fire,” said John Summers, a former Metro Council member who now leads the Coalition for Nashville Neighborhoods. “We cannot build affordable housing to replace what’s being lost by the rapid gentrification in all of our inner-city neighborhoods.”

The community of Nashville are now able to broadcast their opinions on Amazon. While state officials deal with the financial benefits, agencies and businesses within Nashville are now able to give insight on their city as well. This is why Amazon’s second HQ should choose Nashville.

If you are an agency from Nashville, and wish to contribute, please fill out this form here:

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Why Amazon’s Second Headquarters Should Choose Northern Virginia



Amazon’s second headquarters

Among the top 20 shortlist for Amazon’s second headquarters, Northern, Virginia is not a stranger to the massive tech company. Amazon CEO Jeff Bezos have frequently conducted business in the region. Bezos is known to own The Washington Post and Amazon’s cloud service AWS is situated in a huge data center in the northern Virginia region. It is no surprise that Northern, VA is listed on the list. This region proved to be a safe home for Bezos’ businesses, it would only make sense that Northern, VA is the next home for HQ2.

While the nation waits for the announcements of Amazon’s second headquarters, speculations rise as Amazon employees crowd The local news-source for Arlington Virginia have reported major traffic from an internal Amazon site. The article reporting the county’s green building council had received over 6,000 page views and 3,500 visitors from an Amazon web page that is only visible to Amazon employees. Amazon’s interest in the community’s dedication to sustainability is predicted to help the company’s future development of a sustainable building of their own.

The area is surrounded by copious international airports including Ronald Reagan Washington National Airport, Washington Dulles International Airport, and Richmond International Airport for Amazon’s consideration  of transportation. The bid for Amazon had reports of the Hub property as a potential site for Amazon’s second headquarters. This 85-acre undeveloped location is near the Dulles Airport, perfect for Amazon’s demands.

Amazon’s second headquarters

Amazon announced that they are developing a second headquarter of up to 8 million square feet in order to accommodate 50,000 workers. The plan to bring in 50,000 lucrative jobs to the new location will create billions of dollars in investment for the community. This opportunity for economic expansion does not come often, but neither does a perfect business location in Northern Virginia that is close to Bezos’ other businesses.

A possible site for Amazon’s second headquarters is on the border of Fairfax and Loudoun counties along Metro’s Silver Line. “We are very excited that Northern Virginia is included on the short list as a potential location for Amazon’s second headquarters,” spoke the chairman of the Fairfax County Board of Supervisors, Sharon Bulova. “Fairfax and Loudoun counties are able to offer a great quality of life coupled with an innovative and business friendly culture for future Amazon corporate neighbors and employees. With our highly educated and talented workforce and a location close to Dulles International Airport and a new Silver Line train station, we hope we will have the opportunity to welcome Amazon HQ2 to Virginia.”

Small businesses and agencies within Virginia are able share their professional insight to Amazon now as well. This is why Amazon HQ2 Should Choose Virginia.

If you are an agency from Virginia, and wish to contribute, please fill out this form here:

*Sponsored by Penji

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Why The Second Amazon Headquarters Should Choose Toronto



Second Amazon Headquarters

Amazon is considering their first international city for their second Amazon headquarters. The bids for HQ2 have reached Mexican regions too but the tech company have their eyes on Toronto. Prior to this announcement, Toronto has been established as a major technology center. Their advancement will only grow from here, perhaps even more when Amazon arrives.

The city reported that they are not offering Amazon much financial incentives, but is offering a 100-acre land as a potential site for their second Amazon headquarters that is approximately close to downtown Toronto. Although this site is outside of the United States border, Toronto is the best option for the innovative company.

The mayor of Toronto, John Troy expressed how proud he was of the city when Toronto attracted Amazon without offering significant tax breaks. Toronto does not have to resort to selling themselves for the second Amazon headquarters, unlike other competitors on the top 20 shortlist. Toronto is already home to a significant Google engineering operation, a major artificial research center and quantum computing institute. Due to the massive influence in technology, there are plans to direct Toronto’s waterfront into a massive tech-city for the near future. This environment will foster Amazon and future companies moving to Toronto.

 Second Amazon Headquarters

The second Amazon headquarters require proximity to a metropolitan area with a large population for employment, mass transit, an area that is 45 minutes from an international airport, and an 8-million-square-foot facility that will eventually expand to 740,000 square metres over the next decade. Toronto would be an ideal location to attract talent from overseas. This move will put Amazon’s name outside of the United States and begin their serious international affairs. North America acknowledged the massive tech company’s capability when Jeff Bezos was announced as the richest man alive in 2017. After Amazon CEO Jeff Bezos dethrones Bill Gates, the entrepreneur should look to invest in talent from overseas. This plan can start with a move to Toronto for the second Amazon headquarters.

Toronto holds a strong quality of life. Canada is notorious for their free healthcare, something that the United States is lacking. The affordable area is attractive to employees. “We’re excited to have this opportunity and to be able to tell Toronto’s unique story,” told John Troy. “There is no other place in North America that can boast the same talent, the same quality of life, the same vibrancy, the same economic strength.”

Small businesses and agencies within Toronto are able share their professional insight to Amazon now as well. This is why Amazon HQ2 Should Choose Toronto.

If you are an agency from Toronto, and wish to contribute, please fill out this form here:

*Sponsored by Penji

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