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Why Customers Are Your Number One Priority



Customers are the backbone of any business. No matter what your product is, if you don’t have customers, nobody is going to buy it. For some businesses, customers are always right. Companies strive to keep clients satisfied to keep their loyalty. However, there are businesses that do not know why customers are important. Here are reasons why your customers should always be your number 1 priority.

No Business

Let’s say that your product is paradigm shifting and can solve many problems. This is obviously cool but if you don’t have customers to patronize your product, you don’t have a business. This is why customers are very important. Businesses exist to provide products or service to consumers. Businesses provide and customers consume. This is the circle of every business on the planet. Prioritize your customers, learn what they want and what they like about your product to keep the circle unbroken.

Help You Improve

Customers can help you improve. By listening to customer feedback and suggestions, you can take your product or service to the next level. You can make it better. While many companies depend on the R&D department to tweak products, there is no better information than data coming from the people that actually use your product on a regular basis. By listening to what customers want, you can improve your product so that it constantly evolves and becomes better each time.

More Customers

Loyal customers can make your business boom by recruiting potential customers. There is no better way to measure success by having loyal customers raving about your product to other people. By prioritizing what your customers want, they establish a relationship with you and begin to trust your product. When you gain their trust, they will recommend you to other people.

Quality Feedback

The end user is always the best source for feedback. You can have this by prioritizing your customer and engaging them. Having a clear route where to get good feedback and then analyzing it allows you to respond better and build a network with your customer base. Engaging with customers can help increase your ROI, improve relationship and boost sales.

Make You Rich

Prioritizing customers can make you rich. How? Customers buy from you and trust your brand. They recommend you to other people, thereby expanding your customer base. The more people that buy from you, the more potential for profit. In most cases, more profit means more money lining your pockets.

Prioritizing customers is a sound marketing plan. Ensuring that your customers are happy is important if you want your business to be successful. Customers are a good and vital starting point so take action that will drive your business forward.

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We need to talk to Marketing and PR Agencies about Amazon



Owner’s Magazine is writing an article featuring the top Marketing and PR Agency’s perspectives on why Amazon should choose their city as it’s next HQ. We’re reaching out to all marketing and PR agencies in each of the 20 cities on Amazon’s list for a private interview. If you’re a marketing or PR agency, then we want to talk to you to get your perspective of your city. Your interview and responses will be featured in an article published featuring your city.

Here are requirements to qualify to be featured in article:

  1. Must be legally classified as a Marketing or PR Agency (cannot only be a service you offer)
  2. Company must either be headquartered in a prospective HQ2 city or have an active office there (No satellite offices)
  3. Company must be at least $1MM+ revenue anually

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First Tech Startup to join Camden NJ




First Tech Startup to join Camden NJ

Penji is a new tech startup who recently launched in Camden NJ. Instead of having costly all-inclusive packages that design agencies typically offer, Penji offers unlimited graphic design, unlimited revisions, at a flat monthly rate. The startup launched on October 21st 2017, a day after Camden Catalyst, a startup pitch competition hosted by Waterfront Ventures to bring startups into the city.

camden nj


Penji solves a unique problem that startups, small businesses, and agencies tend to have. According to Penji, startups and small business owners spend too much of their time attempting to design their own marketing materials, logos, business cards, etc. And even if they hire a company or a freelancer to help them, it often costs quite a bit more than they originally thought. 

” It’s a huge time waster. And that’s why we created Penji, to solve that graphic design problem for startups and small businesses.” – Johnathan Grzybowski (Cofounder)

Penji’s unique mission

Penji also has a unique mission. The startup plans to be one of the first community conscious startups to plant their flag in Camden NJ. For Penji, being a community conscious startup means giving back to their community on a consistent basis and in ways that truly helps their community. The startup plans to offer jobs and opportunities specifically for students and residents in Camden. Their goal is to hire as many talents as they can from the city with the hope of keeping those talents in Camden. Camden is home to major school institutions such as Rutgers, Rowan, Camden County, and Cooper. Despite having these big names investing in the city, few job opportunities currently exist for students graduating from any of these 4 colleges.

“The only way to successfully revitalize Camden sustainably is if our students are willing to stay in the city and invest in the city themselves. And they can only do that if there are good paying jobs available in Camden. Currently there aren’t many available, and we plan to change that.”- Khai Tran


The startup already hired 4 students from Camden and have plans to hire more as they grow in Camden. Things are definitely looking up for Camden NJ as the interests for startups are growing from surrounding cities. The Camden city has been struggling with bringing in new businesses for the past few decades and many efforts have been put forth to revitalize the city. Things may be different this time around if enough startup companies join Penji in Camden and invest in the city.

Melissa Le (office manager of Waterfront Lab, Camden’s very own co-working space) is optimistic that Camden will be revitalized this time around.

“We’re feeling good about Camden’s revitalization and we know it will be successful if enough key industries get involved. Having major companies such as American Water, Holtec, and Subaru is a great start, however we need more interests from startups and small businesses to make Camden’s growth sustainable.”




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0 – 100 With Peter Hwang CEO of Bite App Inc.



bite app inc.

0 – 100 With Peter Hwang CEO of Bite App Inc. Exclusive interviewed Peter Hwang, current CEO of Bite App Inc., a startup company based in Philadelphia that’s changing the way you discover your next meal.

“Bite is a mobile app that makes deciding what to eat easy by mitigating the time and energy required to evaluate a restaurant dish. It also provides a platform for users to share useful, concise reviews that help improve others’ dining experiences.”


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